Key Holder

Mississauga, ON, CA

Do you have the confidence to imagine the impact you can have as a KEY HOLDER at PSYCHO BUNNY?

WHO ARE WE?

Headquartered in Montreal, Psycho Bunny is a premium global clothing brand known for its unparalleled quality, colorful styles and an unforgettable iconic logo featuring a quirky, stylized bunny. Founded in 2004, it initially gained popularity for its premium polo shirts but has since expanded to include a full range of apparel and accessories for men, women, and children. The brand emphasizes a playful and irreverent approach to classic fashion, blending a casual aesthetic with striking designs.
Currently boasting nearly 150 stores worldwide, Psycho Bunny is on an aggressive growth trajectory throughout the world, catering to confident men who use their bold and elevated style to project the best possible version of themselves. Our collections reflect our uniquely audacious take on timeless staples comprising a suite of the most impeccable menswear known to mankind. Hey, we wouldn’t have gone all the way to Peru to source the world’s finest Pima cotton if we didn’t care so deeply. It comes as no surprise that our customers feel the very same way.

In 2024, we set out to create a whole new way to express the brand. Introducing The Bold Standard. The very essence of Psycho Bunny. The pure DNA of the brand itself. Born out of our relentless commitment to consummate quality, striking design, and a thoroughly audacious, adventurous lifestyle. It’s a state of mind, an attitude, an ethos, a mantra, a rallying cry, a veritable religion, plus one thoroughly iconic Bunny logo.
What’s more, after our highly successful first volley into tennis, Psycho Bunny is proud to announce we are now the Official Athletic Apparel Partner of Tennis Canada. As a fervent tennis-loving brand, we will continue to celebrate our passion for premium quality, striking aesthetics, and audacious living throughout the tennis world, steering the sport in a bold new direction. We couldn’t be more proud of our partnership. Call it game, set, and a perfect match.

WHAT WILL YOU DO?

Reporting to the Store Manager, the Key Holder, strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

HOW WILL YOU DO IT?

Build a delighted and loyal customer base through engagement, conversion and capturing customer phone and e-mail.
Responsible for assisting with the recruitment, training, development and succession of high-performing, results-driven Team Members.
Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it to customers.
Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
Analyze customer profiles, buying trends, and competitive information to impact and drive business.
Manage and monitor Loss Prevention.
Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
Directly responsible for execution and processing of merchandise, both incoming and outgoing (Transfers).
Manage and communicate merchandise opportunities to the store manager.
Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards.
Execute all requirements concerning OSHA & Covid-19 to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
Assist with all other duties as required by the store manager.
Work collaboratively with all other Psycho Bunny team members to achieve goals.

WHO YOU ARE

This is what you’ve accomplished

1 year minimum of experience in retail management

This is what you’ll contribute to the team

You must be able to work a flexible schedule, including nights, weekends and holidays
You have strong communication skills and the ability to foster a customer-focused selling culture.

WHAT'S IN IT FOR YOU?

You get to bring our mission to life! Psycho Bunny is a playground for self-expression, reinventing classic for those who saturate the world with personality. We encourage spaces where you can be true to who you are with genuine confidence! You have an entire team in your corner, ensuring that you are seen, heard, respected and, treated like you want to be treated. That includes access to our employee benefits such as:

Group Insurance coverage
Group RRSP/DPSP plan which includes a very generous match from Psycho Bunny!
An Employee /Family Assistance Program (EFAP)
Two (2) weeks of vacation
Five (5) wellness days
Last but not least, let us not forget the swag you can get with your employee discount & clothing allotment!

We thank all applicants; however, only those selected for an interview will be contacted.

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